| 1. |
With regards to the presentation of the
store, how would you rate the following:
(please choose from 1 to 5, 1 being Very Poor and 5 being Excellent) |
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1
V Poor
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2
Poor |
3
Average
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4
Good
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5
Excellent
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| a) |
Overall presentation of the
Haverfordwest store: |
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| b) |
Tidiness and cleanliness of the store: |
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| c) |
Haverfordwest's range of products available: |
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| 2. |
Thinking about your first encounter with the Sales Advisor, how would you rate the Greeting that you received when you first entered the Store? |
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| 3. |
Did you feel that the Sales Advisor asked you enough questions to determine your needs, before presenting you with some product options?
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| 4. |
When you were looking at products, were you given a good product demonstration from a Sales Advisor, and shown the product's features and benefits? |
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| 5. |
When you were shown the products by your Sales Advisor, do you feel that you were offered enough choice, with regards to models available and different options? |
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| 6. |
Do you feel completely confident and happy with the product you purchased, and how it was sold to you? |
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| 7. |
Did your Sales Advisor make you feel like you were a valued customer? |
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| 8. |
With regards to the person who served you today, please tell us how you thought they did. |
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Do you know who served you today? If you would like us to pass on your comments, please enter their name here: |
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| 9. |
Overall, on a rating of 1 to 10, with 10 being most likely, how likely are you to recommend Vaughans Radio to a friend, colleague or a member
of your family?
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| 10. |
And finally...
We are always looking to improve our service and hear the views of our valued customers. If you have anything else you would like to add regarding your experience shopping with us, or if you have any suggestions on how we can improve our service, please let us know here. |
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